Business phone systems, cabling, and Wi-Fi — installed and supported

“Chris over at SC was a blessing. We had a Zoom meeting and he took his time to ask questions and to layout the job, which was quite convenient, as I can understand getting a quote in person is oftentimes difficult to do. His pricing was fantastic, and he laid out what he would do and the time it'll take, and he's the type of professional that wants to charge the least he can while working as efficiently as possible to get your job done within parameters. Go with him. You're in good hands. He knows what he's doing and you won't be disappointed.”

“Chris was incredibly helpful with figuring out some issues I was having with wifi speeds around my home. He also gave great advice on what solutions were available, what their individual drawbacks were, and his recommendation for how to fix the situation. Very speedy response time as well, would highly recommend!”

“I would HIGHLY recommend Straughn Communications to anyone looking for networking assistance. I reached out to them on Yelp and was connected with Chris. I had a unique situation with high "ping" and other companies could not offer any advice on how to help resolve the issue. Chris and I communicated on several occasions through Yelp, so he could get a better understanding of how my home Internet was configured and what hardware and cables I was using. He gave me some recommendations to address with my Internet provider, which I did, and may now have a fix because of Chris's help. He was always quick to respond, extremely knowledgeable and gave me great suggestions. I am so appreciative and would definitely hire Straughn Communications for my future networking needs!”

“Had a FaceTime call within a few hours after reaching out with their top guy Chris. He figured out a game plan for running fiber optics (SFP+ LR) throughout my house and got super creative installing a Starlink system within the framework of my strict HOA in a gated community. They have very strong experience with all Unifi networking equipment. Would highly recommend.”

“I contacted Straughn Communications to troubleshoot network wiring issues we were experiencing and setup a mesh wireless access point. Our tech Tom was professional, courteous and helpful. He explained what he was doing and what the issues were each step of the way. He quickly resolved all our issues and setup our new mesh WiFi for us. The owner Chris was quick to reach out when I requested a quote and recommended a wireless access point for us. Work was scheduled and completed within two days of signing off on the quote. The service provided was definitely a value for the cost. I would recommend Chris and his team to anyone having IT issues at home or work.”

“My office gets terrible wifi reception resulting in dropped video conference calls and slow response times. It's a new home, and figured I'd just jack in to the ethernet port, but found it was a phone jack only, despite having cat 6 cable feeding it. I called Chris at Straughn Communications, and he talked me through what would work best. We agreed on the steps, and a few days later Tom the tech showed up to run the wires and reconfigure the phone jacks to ethernet. Very smooth process and all systems are go now! Thank you Team Straughn!”

“I got a response right away. They took the time to do some research and gave me a solid answer with a solution and the reasons why. That at no cost to me. That doesn't happen often and the gave me the service I needed/ requested from them. Thank you!!”

“Very helpful and honest. I got great advice for improving my home network and though he could have charged me to come to my house and install a wired network to my cottage, Chris (?) told me there was cheaper solution that should work for me and he even sent me the link for the product. I would highly recommend – very quick response too – just as advertised. Thx!”

“We needed help with some of our network wiring (we have a large campus with tons of wiring) and found Straughn on Yelp. Glad I did! They were very responsive, professional, and took care of our needs very well. I would highly recommend!”

“I can't express how impressed I was . Chris, FaceTimed me same day to troubleshoot my problem. He took the time to look at each room in my house to find the best solution for my needs. His recommendation saved me money and also time. Great service, great customer support with a great company.”

“Straughn communications were great running cat 6 network cables in my house. It was a particularly challenging job complicated by hard to access sections under our crawl space, but the job was done smoothly and on time. Especially appreciate the prompt communication and responses to messages. Would definitely recommend them.”

“Straughn Communications Inc helped me out a TON in my Wi-Fi issues at my house. I was going through so many different mesh setups;6 to be exact, Straughn Communications suggested that I use a business class Wi-Fi that similar shops/restaurants use locally. I did some research and came across a 5 pack of TP-Link EAP245 on Amazon. I ended up trying PoE for my home setup because the mesh routers from best buy were not sending a strong enough signal around the house. So I hooked it up and WOW I was able to get stronger Wi-Fi signal in a 3,000 square foot home in a breeze. What a change from night to day now I'm getting 500-600 speeds no problem. I greatly appreciate all the help that Straughn Communications did for my horrible Wi-Fi issue I ran into. I highly recommend this company for any internet solutions home or business.”

“They ran fiber under my house and it's all working great. They were professional and met their initial estimate, so no complaints!”

“An all around- great guy!!! Thank you Chris!!! I appreciate your kindness!!! Trust their reviews!”

“I wanted to wire network cables to a new office I was adding. Reached out to Chris and got an immediate response. He gave me a quote which was very competitive with other service providers. He was patient and answered all my questions. While I could not proceed on the project for other reasons, I would definitely use Chris and team for future work. Every time I reach out to him, he is always there to help and guide. I can't thank you enough Chris.”

“Great business. Offered to help me remotely even when a technician was not available. I'll be a repeat customer for sure.”

“Probably the highest compliment I could ever pay to any business or person is to praise their honesty and integrity. I submitted a request for a quote on Yelp and literally instantly Chris replied with an answer. And it was an answer that resulted in no business for him. He told me about a solution for my situation that simply involved me buying a product that would resolve my issues and he even sent a link to me for the product. You just can't get more integrity than that. Thank you Chris and I am sure that level of honestly will come back to you in business. Steve”

“I was trying to find someone to remove the stand off of my iMac and install the wall bracket because the tutorials weren't helping. I submitted for a quote and Chris responded very quickly. He was very flexible in trying to work with me to get this resolved. Turns out I had bought the wrong bracket and my iMac couldn't be converted. His help with trouble shooting the problem I was having saved me a lot of time and money in the long run. I will definitely be calling him again for any other computer issues in the future.”

“Excellent company. Chris Straughn came out within a day of initial communication to discuss my home-office wiring project. The price was fair and the work was completed the following week in less than a day. The workmanship was very clean – he moved my router to a better location in the garage where it is easily accessible and safely mounted) and now my wired connection is 10x my wifi connection (50mb/sec wifi vs over 500 mb/sec wired on Comcast's gigabit service).”

“We were in need of a CAT5 to set up a remote work station to be able to work from home. Chris arrived on time, was very polite and in the end we ended up with an even better solution than we had signed up for. Very reasonably priced as well. Thanks Chris!”

“I called Straughn Communications today to discuss our residential AT&T Wi-Fi dysfunction. I spoke with Chris and although he stated that they work only on commercial Wi-Fi systems he spent about 15 mins on the phone to assist me in trying to find a solution to my Wi-Fi problems. He was so extremely generous with his time and helpful. He even gave me his cell number for any follow up questions. Excellent service and he didn't even charge me for his advice.”

“I requested a quote through Yelp and received a fast reply from Chris. Their rates were fair so I went with them. Chris' communication is top notch and sent the tech (Zack) as scheduled. Zack explained what needed to be done and went above and beyond. I would definitely go with them again for future projects. Thank you Chris and Zack!”

“Although I did not end up hiring Straughn Communications in the end, I really appreciated their communications and responsiveness. The reason I did not hire them is that I found another company local to my home – otherwise Straughn would have gotten my business.”

“Super-fast response time and excellent service! Contacted Straughn Communication for an ethernet connection project, and Chris came on the same day. What sets Chris apart from many contractors these days is that he did not try to secure the most profitable solution for him but rather provided a detailed consultation and laid out many options for me to choose from, including a very inexpensive fix to the problem. I am pleased with the outcome and workaround Chris offered. I strongly recommend this company! 5 stars all around.”

“Chris was extremely prompt in responding and made a service call the next day. Provided insight and was able to assist in recommending a solution. Very polite and professional, I would recommend his services and we will use him for future needs.”

“I recently had a tenant move out of one of our rental homes in Concord. We were concerned that the Cat 5 cabling might have been cut in the house. After contacting several cable companies via yelp, late thursday evening, Chris from Straughn Communication responded to me within 10 minutes of my request. Chris asked for the scope and sensing my urgency, made an appointment to meet me the following morning. Chris was on time, accessed the situation and made sure all the cabling was working. He also took the time to label all the locations. As a retired Facilities Supervisor, I have worked with many commercial cable companies and I can tell you that I wish I had a company like Straughn Communications as my cable vendor. Chris is a pro. His knowledge, attention to detail and professional demeanor exemplify his commitment to excellence. If you are looking for someone to assist you with your cabling, don't look any further. Straughn Communications will take great care of you. Thank you Chris!! Chuck Romano Concord, CA”

“Great company! They were extremely responsive to my enquiry, quick to answer questions, and very knowledgeable about the specifications and options for each phone system. They asked me in depth questions so that they fully understood my business in order to help me through the process of selecting a phone system that would meet all me needs currently, as well as in the future. As soon as I made a decision, they were able to install, activate, and customize a VOIP telephone system for my Chiropractic office within the same week.”

“I am a PM for a Healthcare Organization in Sacramento and Bay Area. I needed CAT 6 cables ran and wired to new Admission Offices. Got a hold of Chris on a Thursday and he sent his technician out Saturday to complete the scope of work required. I was skeptical using a new low-voltage vendor especially in a skilled nursing facility which requires jurisdiction from OSHPD. Quick turn around and great price! Chris will be my go-to guy for all low-voltage work inside ALL my skilled nursing facilities.”

“We called on a Saturday when our phone system failed. Chris showed up quickly and had the problem diagnosed within 10 minutes. He was efficient, personable and professional. I would not hesitate to call Straughn again. Chris genuinely cared!”

“I received knowledgeable and detailed information on resolving a problem I had with my phone system. Very timely, friendly and helpful.”

“Chris over at SC was a blessing. We had a Zoom meeting and he took his time to ask questions and to layout the job, which was quite convenient, as I can understand getting a quote in person is oftentimes difficult to do. His pricing was fantastic, and he laid out what he would do and the time it'll take, and he's the type of professional that wants to charge the least he can while working as efficiently as possible to get your job done within parameters. Go with him. You're in good hands. He knows what he's doing and you won't be disappointed.”

“Chris was incredibly helpful with figuring out some issues I was having with wifi speeds around my home. He also gave great advice on what solutions were available, what their individual drawbacks were, and his recommendation for how to fix the situation. Very speedy response time as well, would highly recommend!”

“I would HIGHLY recommend Straughn Communications to anyone looking for networking assistance. I reached out to them on Yelp and was connected with Chris. I had a unique situation with high "ping" and other companies could not offer any advice on how to help resolve the issue. Chris and I communicated on several occasions through Yelp, so he could get a better understanding of how my home Internet was configured and what hardware and cables I was using. He gave me some recommendations to address with my Internet provider, which I did, and may now have a fix because of Chris's help. He was always quick to respond, extremely knowledgeable and gave me great suggestions. I am so appreciative and would definitely hire Straughn Communications for my future networking needs!”

“Had a FaceTime call within a few hours after reaching out with their top guy Chris. He figured out a game plan for running fiber optics (SFP+ LR) throughout my house and got super creative installing a Starlink system within the framework of my strict HOA in a gated community. They have very strong experience with all Unifi networking equipment. Would highly recommend.”

“I contacted Straughn Communications to troubleshoot network wiring issues we were experiencing and setup a mesh wireless access point. Our tech Tom was professional, courteous and helpful. He explained what he was doing and what the issues were each step of the way. He quickly resolved all our issues and setup our new mesh WiFi for us. The owner Chris was quick to reach out when I requested a quote and recommended a wireless access point for us. Work was scheduled and completed within two days of signing off on the quote. The service provided was definitely a value for the cost. I would recommend Chris and his team to anyone having IT issues at home or work.”

“My office gets terrible wifi reception resulting in dropped video conference calls and slow response times. It's a new home, and figured I'd just jack in to the ethernet port, but found it was a phone jack only, despite having cat 6 cable feeding it. I called Chris at Straughn Communications, and he talked me through what would work best. We agreed on the steps, and a few days later Tom the tech showed up to run the wires and reconfigure the phone jacks to ethernet. Very smooth process and all systems are go now! Thank you Team Straughn!”

“I got a response right away. They took the time to do some research and gave me a solid answer with a solution and the reasons why. That at no cost to me. That doesn't happen often and the gave me the service I needed/ requested from them. Thank you!!”

“Very helpful and honest. I got great advice for improving my home network and though he could have charged me to come to my house and install a wired network to my cottage, Chris (?) told me there was cheaper solution that should work for me and he even sent me the link for the product. I would highly recommend – very quick response too – just as advertised. Thx!”

“We needed help with some of our network wiring (we have a large campus with tons of wiring) and found Straughn on Yelp. Glad I did! They were very responsive, professional, and took care of our needs very well. I would highly recommend!”

“I can't express how impressed I was . Chris, FaceTimed me same day to troubleshoot my problem. He took the time to look at each room in my house to find the best solution for my needs. His recommendation saved me money and also time. Great service, great customer support with a great company.”

“Straughn communications were great running cat 6 network cables in my house. It was a particularly challenging job complicated by hard to access sections under our crawl space, but the job was done smoothly and on time. Especially appreciate the prompt communication and responses to messages. Would definitely recommend them.”

“Straughn Communications Inc helped me out a TON in my Wi-Fi issues at my house. I was going through so many different mesh setups;6 to be exact, Straughn Communications suggested that I use a business class Wi-Fi that similar shops/restaurants use locally. I did some research and came across a 5 pack of TP-Link EAP245 on Amazon. I ended up trying PoE for my home setup because the mesh routers from best buy were not sending a strong enough signal around the house. So I hooked it up and WOW I was able to get stronger Wi-Fi signal in a 3,000 square foot home in a breeze. What a change from night to day now I'm getting 500-600 speeds no problem. I greatly appreciate all the help that Straughn Communications did for my horrible Wi-Fi issue I ran into. I highly recommend this company for any internet solutions home or business.”

“They ran fiber under my house and it's all working great. They were professional and met their initial estimate, so no complaints!”

“An all around- great guy!!! Thank you Chris!!! I appreciate your kindness!!! Trust their reviews!”

“I wanted to wire network cables to a new office I was adding. Reached out to Chris and got an immediate response. He gave me a quote which was very competitive with other service providers. He was patient and answered all my questions. While I could not proceed on the project for other reasons, I would definitely use Chris and team for future work. Every time I reach out to him, he is always there to help and guide. I can't thank you enough Chris.”

“Great business. Offered to help me remotely even when a technician was not available. I'll be a repeat customer for sure.”

“Probably the highest compliment I could ever pay to any business or person is to praise their honesty and integrity. I submitted a request for a quote on Yelp and literally instantly Chris replied with an answer. And it was an answer that resulted in no business for him. He told me about a solution for my situation that simply involved me buying a product that would resolve my issues and he even sent a link to me for the product. You just can't get more integrity than that. Thank you Chris and I am sure that level of honestly will come back to you in business. Steve”

“I was trying to find someone to remove the stand off of my iMac and install the wall bracket because the tutorials weren't helping. I submitted for a quote and Chris responded very quickly. He was very flexible in trying to work with me to get this resolved. Turns out I had bought the wrong bracket and my iMac couldn't be converted. His help with trouble shooting the problem I was having saved me a lot of time and money in the long run. I will definitely be calling him again for any other computer issues in the future.”

“Excellent company. Chris Straughn came out within a day of initial communication to discuss my home-office wiring project. The price was fair and the work was completed the following week in less than a day. The workmanship was very clean – he moved my router to a better location in the garage where it is easily accessible and safely mounted) and now my wired connection is 10x my wifi connection (50mb/sec wifi vs over 500 mb/sec wired on Comcast's gigabit service).”

“We were in need of a CAT5 to set up a remote work station to be able to work from home. Chris arrived on time, was very polite and in the end we ended up with an even better solution than we had signed up for. Very reasonably priced as well. Thanks Chris!”

“I called Straughn Communications today to discuss our residential AT&T Wi-Fi dysfunction. I spoke with Chris and although he stated that they work only on commercial Wi-Fi systems he spent about 15 mins on the phone to assist me in trying to find a solution to my Wi-Fi problems. He was so extremely generous with his time and helpful. He even gave me his cell number for any follow up questions. Excellent service and he didn't even charge me for his advice.”

“I requested a quote through Yelp and received a fast reply from Chris. Their rates were fair so I went with them. Chris' communication is top notch and sent the tech (Zack) as scheduled. Zack explained what needed to be done and went above and beyond. I would definitely go with them again for future projects. Thank you Chris and Zack!”

“Although I did not end up hiring Straughn Communications in the end, I really appreciated their communications and responsiveness. The reason I did not hire them is that I found another company local to my home – otherwise Straughn would have gotten my business.”

“Super-fast response time and excellent service! Contacted Straughn Communication for an ethernet connection project, and Chris came on the same day. What sets Chris apart from many contractors these days is that he did not try to secure the most profitable solution for him but rather provided a detailed consultation and laid out many options for me to choose from, including a very inexpensive fix to the problem. I am pleased with the outcome and workaround Chris offered. I strongly recommend this company! 5 stars all around.”

“Chris was extremely prompt in responding and made a service call the next day. Provided insight and was able to assist in recommending a solution. Very polite and professional, I would recommend his services and we will use him for future needs.”

“I recently had a tenant move out of one of our rental homes in Concord. We were concerned that the Cat 5 cabling might have been cut in the house. After contacting several cable companies via yelp, late thursday evening, Chris from Straughn Communication responded to me within 10 minutes of my request. Chris asked for the scope and sensing my urgency, made an appointment to meet me the following morning. Chris was on time, accessed the situation and made sure all the cabling was working. He also took the time to label all the locations. As a retired Facilities Supervisor, I have worked with many commercial cable companies and I can tell you that I wish I had a company like Straughn Communications as my cable vendor. Chris is a pro. His knowledge, attention to detail and professional demeanor exemplify his commitment to excellence. If you are looking for someone to assist you with your cabling, don't look any further. Straughn Communications will take great care of you. Thank you Chris!! Chuck Romano Concord, CA”

“Great company! They were extremely responsive to my enquiry, quick to answer questions, and very knowledgeable about the specifications and options for each phone system. They asked me in depth questions so that they fully understood my business in order to help me through the process of selecting a phone system that would meet all me needs currently, as well as in the future. As soon as I made a decision, they were able to install, activate, and customize a VOIP telephone system for my Chiropractic office within the same week.”

“I am a PM for a Healthcare Organization in Sacramento and Bay Area. I needed CAT 6 cables ran and wired to new Admission Offices. Got a hold of Chris on a Thursday and he sent his technician out Saturday to complete the scope of work required. I was skeptical using a new low-voltage vendor especially in a skilled nursing facility which requires jurisdiction from OSHPD. Quick turn around and great price! Chris will be my go-to guy for all low-voltage work inside ALL my skilled nursing facilities.”

“We called on a Saturday when our phone system failed. Chris showed up quickly and had the problem diagnosed within 10 minutes. He was efficient, personable and professional. I would not hesitate to call Straughn again. Chris genuinely cared!”

“I received knowledgeable and detailed information on resolving a problem I had with my phone system. Very timely, friendly and helpful.”